Reference

How okjkt16 Handles Your Personal Data

When you open an account and connect your DANA, OVO, or GoPay wallet, you share data with us — and we take that seriously. This policy spells out exactly what we collect, why we collect it, and how you can control it.

Account data protectedDANA, OVO, GoPay wallet info handled with careYour rights, clearly statedContact us to request changesIndonesia-applicable where local law permits

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or request removal of your personal data, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the in-account help form. We aim to acknowledge your request and confirm next steps as quickly as our review process allows.

Team online

Live Chat

Open the chat widget on any page while logged in. Use it to submit a data access or deletion request and get a written confirmation of receipt.

Email Support

Send your privacy request to our support email address listed in your account settings. Include your registered phone number for faster identification.

In-Account Help Form

Log in, go to Account Settings, select Help, then choose Privacy Request. The form routes directly to the team that handles data and retention queries.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply standard encryption to data in transit and at rest. Account sessions are protected by OTP verification — when you log in from a new device, a one-time code is sent to your registered mobile number before access is granted. This applies whether you connect via DANA, OVO, or GoPay on mobile or switch to a desktop browser.

Cookies and Session Tokens

We use session cookies to keep you logged in across pages. Preference cookies remember your display settings. You can clear or block these in your browser; doing so may require you to log in again.

Account Security

OTP verification triggers whenever a new device attempts login. If you receive an OTP you did not request, change your password immediately and contact support through the in-account help form.

Data Retention

Active account data is retained while your account is open. After closure, we hold only what applicable Indonesian jurisdiction rules require. You can request a data summary at any time via email or live chat.

Who to Contact for Changes

All data amendment or deletion requests go to our privacy support team. Responses confirm the action taken and the timeline. Wallet-linked data changes may require re-verification of your DANA, OVO, or GoPay account.

What We Collect and Why We Use It

okjkt16 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

okjkt16 collects information you provide directly — your name, email address, phone number, and the wallet identifier you use when linking DANA, OVO, or GoPay to your account. We also collect technical data: device type, browser session tokens, and IP address. This data serves three purposes:

1
processing your transactions, keeping your account secure, and improving how the platform responds on mobile. We do not sell your personal data to third parties. Payment-related data passed through DANA, OVO, or GoPay channels is handled under those providers' own privacy frameworks as well as ours.
2
When you access our platform, cookies and session identifiers record your login state and preferences — you can manage these through your browser settings. Data retention periods vary by category: account records are kept while your account is active and for a period afterward as required
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under applicable jurisdiction rules. Where local law in Indonesia requires specific handling, we follow those requirements. If you close your account, you can request deletion of personal data that is not subject to a legal hold. We rely on your consent and legitimate interest as the
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legal bases for processing, depending on the data type involved.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on okjkt16

These are the questions we get most often about how your data is handled, stored and can be changed. If your question is not here, the in-account help form routes to the right team.

We collect your name, email, phone number, and the wallet reference you link — DANA, OVO, or GoPay. Technical data like device type and session tokens is also recorded for security purposes.

Yes. Submit a data access request through live chat, email, or the in-account help form. We confirm receipt and provide your data summary within the timeframe required under applicable rules.

Log in, go to Account Settings, select Help, then choose Privacy Request and specify deletion. We remove data that is not subject to a legal or regulatory hold and confirm completion by email.

We do not sell your data. Wallet identifiers are shared only with the relevant payment provider to process your transaction. Each provider also applies their own privacy framework to that data.

Session cookies keep you logged in; preference cookies store your display settings. You can block or clear them in your browser settings, though this may log you out and reset your preferences.

After closure, we retain only what Indonesian jurisdiction rules require us to keep. Everything else is deleted on request. You can request a full data summary before or after closing your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How okjkt16 Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

In-Account Help Form

Data Handling, Cookies, Security and Retention

Common Questions About Your Data on okjkt16

01 What personal data does okjkt16 collect when I open an account?

02 Can I see a copy of the data okjkt16 holds on me?

03 How do I ask okjkt16 to delete my personal data?

04 Does okjkt16 share my wallet details — DANA, OVO or GoPay — with anyone?

05 How does okjkt16 use cookies and can I turn them off?

06 What happens to my data if I close my okjkt16 account?

Privacy Policy

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